aeroreyna
71 lines
3.3 KiB
Markdown
71 lines
3.3 KiB
Markdown
---
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Date: 2026-03-22
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Author: Antigravity
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Tags: #cruise #msc #orlando #family
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---
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# MSC Seashore Cruise 2026
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## 🚢 Cruise Details
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- **Ship**: MSC Seashore
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- **Visa Information**: [[resources/msc_visa.txt]]
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- **Booking Number**: 70380587 (Parents & Elias)
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- **Booking Number**: 70380561 (Adolfo, Alicia, & Grace?)
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- **Departure Date**: Sunday, April 19, 2026
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## 🗓️ Itinerary
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| Day | Date | Port | Arrive | Depart |
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|-----|------|------|--------|--------|
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| SUN | 04/19/26 | Cape Canaveral, United States | --:-- | 17:00 |
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| MON | 04/20/26 | Nassau, Bahamas | 10:00 | 18:00 |
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| TUE | 04/21/26 | AT SEA | --:-- | --:-- |
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| WED | 04/22/26 | Cozumel, Mexico | 08:00 | 19:00 |
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| THU | 04/23/26 | Costa Maya, Mexico | 07:00 | 18:00 |
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| FRI | 04/24/26 | AT SEA | --:-- | --:-- |
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| SAT | 04/25/26 | Ocean Cay, MSC Marine Reserve, Bahamas | 07:00 | 18:00 |
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| SUN | 04/26/26 | Cape Canaveral, United States | 07:00 | --:-- |
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## ✈️ Suzanne Gillespie's Flight (Mother-in-law)
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- **Confirmation #**: C8J4K4
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- **Arrival (Orlando)**:
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- **Flight 1 (#3714)**: Wednesday, 04/15/2026, Departs OAK 09:20 PM, Arrives LAS 10:55 PM.
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- **Flight 2 (#1912)**: Wednesday, 04/15/2026, Departs LAS 11:45 PM, Arrives MCO 07:10 AM (Thursday, 04/16).
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- **Departure (Return)**:
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- **Flight 1 (#1871)**: Wednesday, 04/29/2026, Departs MCO 02:40 PM, Arrives AUS 04:35 PM.
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- **Flight 2 (#3578)**: Wednesday, 04/29/2026, Departs AUS 06:00 PM, Arrives OAK 07:50 PM.
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## 📋 To-Do List
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- [x] Register with MSC Cruises and print documents (from `cruisealerts@cruises.com`). (Completed April 16)
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- [x] Confirm transportation from Orlando Airport (MCO) to accommodation for Suzanne on April 16th. (Completed)
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- [ ] Plan for Suzanne's stay in Orlando from April 16 to April 19.
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- [ ] Verify return transportation to MCO on April 29th.
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## ⚖️ Incident & Medical Log (April 2026)
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- **2026-04-22**: Incident involving a chair on board. A crew member had previously assured the family the chair was safe to use.
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- **2026-04-25**: Follow-up meeting with the ship's security officer. The crew member's prior assurance that the chair was safe was emphasized. MSC acknowledged the gravity of the situation.
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- **Status**: MSC is providing documentation and investigating coverage for outside medical expenses. Initial follow-up email sent by Adolfo on 2026-04-27.
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- **Action Item**: Monitor email for a response from `postcruisesupport@msccruisesusa.com`.
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### MSC Follow-up (2026-04-29)
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- **Response Received**: MSC acknowledged the incident report.
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- **Timeline**: They requested **90 days** for a comprehensive review and response.
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- **Next Follow-up**: Late July 2026.
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- **Status**: Under Official Review.
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Original message from Brittany (Post Cruise Support):
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"To properly research your concerns and prepare a comprehensive response, please allow us 90 days to review and reply. An update will be sent via email once we have completed the review process."
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### Key Contacts for Medical Case
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- **Mark Moya** (Front Desk Manager)
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- 📞 6014 or dial 99 Reception – Guest Service
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- **Daiana** (Guest Service Agent)
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- 📞 Dial 99 or press Reception – Guest Service
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- **Sheila M. Dimaano** (Guest Relation Director)
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- 📞 6925 or dial 99 Reception – Guest Service
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- **MSC Customer Service – USA**
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- ✉️ postcruisesupport@msccruisesusa.com
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- 📞 877 665 4655
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---
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